• Personalized care

  • Typical schedule

  • Childcare

  • Safety

  • Health

  • Insurance

  • Personal belongings

  • FAQ

accueil-perso-jourPersonalized care

Upon arrival at one of our chosen sites, a personalized welcome is offered by our animation team. A valet service will allow you to quickly leave after dropping off your child, all while knowing that he/she is in the great hands of our experienced personnel. If needed, you may also park your car in order to meet with our coordination team, or, if necessary, with our first aid attendant.

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Typical schedule

  • 7:00: Paid daycare service
  • 8:00: Free daycare service
  • 9:00: Morning assembly and snack
  • 9:00: Activity
  • 10:25: Activity
  • 11:30: Lunch
  • 12:30: Activity
  • 1:30: Activity
  • 2:30 : Snack
  • 2:45 : Activity
  • 3:45: Morning assembly
  • 4:00: Free daycare service
  • 4:30: Paid daycare service

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Childcare

Your children’s counsellors have followed a training that includes a minimum of 33 hours of theoretical learning and 35 hours of internship (DAFA). The counsellors also participate in continuous training throughout the season.

The groups are formed taking into account the children’s age and the ratios suggested by the Certified camps of Quebec association. The management team reserves the right to pair different age groups if the registration number of certain programs is insufficient.

Groups Counsellor Children
Minis (3-4 years old) 1 8
Tout-petits (5-6 years old) 1 10
Petits (7-8 years old) 1 12
Moyens (9-10 years old) 1 15
Juniors (11-12 years old) 1 15
Ados (13-14 years old) 1 15

Please note that it is possible to find out the name of your child’s counsellor the Friday before the beginning of their stay. Simply visit the Customer Area space to access the information.

Each and every one of our animators can count on the presence of a behaviour support worker to intervene with children whom present a behavioural or adaptation problem, to develop tools to motivate positive behaviour and to notify the parent of the tools used during their interventions.

Different procedures, during attendance taking and movement around site, amongst other, are established by our team to ensure the safety of all.

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Safety

Our enviable and long lasting reputation, since 1965,  is a sign of confidence. Child safety is at the heart of the organization’s values.

All facilities and all equipment are regularly inspected by professionals as well as local authorities.

In addition to having the proper training, all our employees have first aid certification and valid certificate of their competencies.  All counsellors and specialists are skills to appropriately intervene at all times.

For safety reasons, all of our campers, whether they know how to swim or not, must complete a swimming test during the first swimming activity of their stay. The test is supervised by qualified instructors whom will evaluate the child’s level and, if necessary, provide them with a personal flotation device (PFD) for all aquatic activities. A personal flotation device will be given to children whom parents made a request in their Camper file.

* Considering we have each child’s security at heart, we have created a plan against intimidation/bullying. We invite you to view it, and to introduce it to your child by clicking the following link.

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ENVIRONMENT, HEALTH AND NUTRITION

We take great care in making sure that our swimming pools’ water is tested daily in order to ensure the quality. Moreover, a well-supervised maintenance team ensures the cleanliness of our facilities.

Regarding the well-being of all, we have two first aid attendants on site at all time. These attendants ensure the administration of medicine, when necessary.  They also act as reference for counsellors, chief counsellors, management teams and parents.

Children who attend our day camps are also invited to enjoy a daily delicious hot meal! Healthy and balanced menus are approved by a registered dietitian, and are designed on a ten-day cycle (to come).

* Please note that a vegetarian menu is also available upon request.

Insurance

We have liability insurance of $ 5 million. Please note that we do not offer supplementary health and accidental insurance.

Participants who’s home address is not in Canada and/or do not have a valid Quebec health insurance card will automatically be charged a health and accident insurance policy of $35 per week.

Personal belongings

  • Sportswear;
  • Running shoes (sandals are to be avoided);
  • Swimsuit (one piece), towel, bathing cap (mandatory for Longueuil);
  • Hat, cap;
  • Sunscreen;
  • Lunch box containing a lunch (except if hot meal service was paid for), one or two snack (s) and a water bottle.

All personal belongings must be identified to the child’s name. Edphy International is not responsible for lost or stolen items.

* We wish to inform you that the cleaning of our facilities is done every night. Every day between 4:30 PM and 6:00 PM, at the day camp’s reception or the management’s office, parents can ask for lost items. After the last day of camp, all unclaimed items will be donated to charity. 

On May 3, 2022, the Association des camps du Québec (ACQ) and the Direction générale de la gestion exécutive et opérationnelle de la pandémie  (DGGEOP) announced the lifting of all health measures in regards to camps in Quebec. However, since the pandemic is not completely over, certain practices, including frequent cleaning of equipment, furniture and sanitary facilities as well as personal hygiene routines, are still recommended in order to limit contagion and continue to ensure the health and safety for all.

It is no longer mandatory to wear a mask, for both participants and staff members. This is applicable everywhere, for both indoor and outdoor activities, and for all age groups.

However, the choice to wear a mask remains at the discretion of each person. Thus, wearing a mask will be authorized for those who wish to continue to use this means of protection.

Although day camps are open, a participant may be refused access to the site if they exhibit symptoms of COVID-19, if they should be in preventive isolation or if they have COVID-19. Everyone’s vigilance and cooperation is required to ensure a safe stay.

If a participant presents symptoms compatible with those of COVID-19 when already present at camp, they will immediately be isolated in a room provided for this purpose until the parent comes to pick them up.

They must then isolate themselves according to the instructions in place.

Since the procedure is somewhat different from one site to another, we invite you to read the document named Arrival and departure procedures  located in your Customer area for all information.

Yes. We invite you to communicate directly with the management of the day camp to inform the delay or absence of your child. Visit your Customer area for the precise coordinates and person to reach.

Yes. You must notify us of an early departure to make sure your child is ready when you come get him/her. Visit your Customer area for the exact coordinates and person to reach.

Also, please note that seeing as all groups are in movement and preparation for departure between 3:30 and 4 PM, it is impossible to present yourself to pick up your child between those times.

The groups are formed taking into account the children’s age and the selection of specialized camps (if applicable).  The ratios used are those suggested by the Quebec Association of Camps.

Groups Counsellor Children
Minis (3-4 years old) 1 6
Tout-petits (years old) 1 10
Petits (7-8 years old) 1 12
Moyens (9-10 years old) 1 14
Juniors (11-12 years old) 1 15
Ados (13-14 years old) 1 15

Please note that it is possible to find out the name of your child’s counsellor the Friday before the beginning of the stay.  Simply visit your Customer area in order to access the information.  You will also find your child’s specific schedule.

All our employees are selected based on their experience, their energy, their creativity and their sense of responsibility. Having completed their secondary 4 (at the earliest) they must also have the Diplôme d’Aptitudes aux Fonctions d’Animateurs (DAFA), a first aid certificate and a valid certificate of competence if they are applying for a specific position. They must also agree that one checks their criminal record and participate in different continuing training throughout the season. All counselors and specialists are skills to appropriately intervene at all times.

Yes. You will be able to meet your child’s counsellor before 8:30 a.m. or after 4:30 p.m. However, we ask that you make an appointment in order to assure their presence and allow us to replace him or her in his or her function during your meeting.
If you want to send us a note or comment about the services provided to your child, please contact the day camp’s coordinator.

Yes. We invite you to consult the schedule tab for details.

Summer is meant for playing outside! That is why we ensure that the majority of the activities scheduled take place outside, the exact number varying from camp to camp. It is important to note that due to weather (rain or excessive heat for example), more activities will be held indoors. Moreover, specialized camps, for the most part, take place indoors. For more information, we invite you to contact the camp’s coordinator. 

For several years, swimming lessons allowing participants to follow the various levels of the Canadian Red Cross program have been offered at each of our sites. However, the organization has announced that it will be ending its program by the end of 2022, redirecting its training partners, including us, to the Lifesaving Society. In order to take the time to go through the different stages of this transition, we unfortunately will no longer be offering swimming lesson sessions until further notice.

With the health of the children who attend our camps at heart as well as of each and every one of our employees, here are the precautions taken to diminish all risks:

  • Frequent breaks to drink water and stay hydrated;
  • Shortened activity periods – or replaced – in order to reduce physical activity;
  • Addition of water games to freshen skin ;
  • Activities moved to the shade or indoors to available air-conditioned areas;
  • When available, more frequent visits to the pool 

Also, all of our staff members have followed first aid training and are certified to recognize and intervene in the case of heat stroke. 

We provide all the necessary equipment for the sports previously scheduled. We invite you, however, to consult the Personal belongings document, which can be located in your Customer area, to learn more about the required belongings for our specialized camps.

A hot meal service is offered. However, for logistical reasons, requests to add this service must be sent to us no later than the Tuesday preceding the start of the stay. In addition, this service is only offered for the full week; it is therefore not possible to order meals individually.

It is also possible to provide your child with a meal. Since there is no refrigerator, it is important to place an ice pack in your lunch box to keep food fresh. Microwave ovens are available for reheating meals.

We invite you to review our policy on this subject.

Your child is free to wear the clothing of their choice.

Yes, if desired. Costume days are organized on each of our sites related to our chosen theme. We invite you to visit the Theme document of your child’s day camp, located in the Customer area to obtain more information.

L’Association des camps du Québec suggère de demander à l’enfant d’appliquer lui-même la crème en le guidant verbalement ou de demander à un autre ami de l’aider. L’objectif étant de prévenir toute forme de situation compromettante pour l’animateur et de protéger l’intégrité des enfants, cette pratique a été rendue obligatoire sur chacun de nos sites. Les animateurs veillent toutefois à ce que les enfants soient bien crémés et s’assurent de les soutenir s’ils éprouvent des difficultés. Nous demandons également aux parents d’appliquer de la crème solaire à leur enfant avant de le reconduire au camp.

The Quebec Association of Camps suggests that each child apply their own sunscreen with a counsellor present to verbally guide them, or to ask a friend to help. The objective being to prevent a compromising situation for the counsellor and to protect the integrity of the children, this practice has been made obligatory on each of our sites. The counsellors, however, ensure that the children are well creamed and make sure to support them if they experience difficulties. We also ask parents to apply sunscreen on their child before dropping them off at camp.