Privacy Policy

Information and communication technologies, whose evolution has been very rapid over the past few years, confront us with several challenges, particularly in relation to respect and protection of personal privacy. The protection of your information is very important to us.

Personal information

The personal information we collect, using various forms from our registration wizard and/or our website, includes your name, address, phone number, email address, social insurance number, various contact information, financial information about payments or billing, and the name, date of birth, medical data, and physical description of your child.

Data collection and use

Personal information is collected, as previously specified, through our registration forms and order forms, through surveys or as part of any participation in a contest or promotion.

We collect and use this personal information to:

  • create and maintain your file and the one of your child;
  • establish your profile and understand the needs and preferences of your family;
  • provide you with the details of the programs and services that suit your needs;
  • inform you of new offers and promotions;
  • process your registration and track your orders;
  • process payments;
  • provide you with a first-class customer experience;
  • study various statistics.

Log files and cookies

Some information, considered non-personal, is also collected when you visit our website such as the pages you have visited, the length of your visit on each page, the type of browser and operating system you use, etc., This is done with the help of log files and cookies.

The information obtained from our website, will serve for statistical purposes and to improve the content and functionality of our different platforms.

Interactivity between online platforms

If you are a user of our online registration wizard, we reserve the right to combine information about your use of our website and the online information you have provided us as well as online and offline information that we were able to collect.

Sharing

We undertake the responsibility to not share any personal information collected. We may, however, share your personal information with partners acting on our behalf.

Right of opposition and withdrawal

We are committed to offering you the right to oppose and opt out when it comes to your personal information. The right of opposition means the possibility that is offered to Internet users to refuse that their personal information be used for any purposes mentioned during data collection, in a mailing list for example. To exercise these rights, you can contact us at:

20 845 chemin de la Côte Nord, Boisbriand (Québec) J7E 4H5
[email protected]
450-435-6668

Accessibility rights

We are committed to recognizing a right of access and correction to those concerned and wishing to consult, modify or delete the information concerning them. In order to exercise this right, you must contact us at:

20 845 chemin de la Côte Nord, Boisbriand (Québec) J7E 4H5
[email protected]
450-435-6668

Security

Edphy International has implemented security measures to protect the personal information collected:

  • SSL Protocol (Secure Sockets Layer)
  • SET (secure electronic transaction)
  • Access management – authorized person
  • Access management – person concerned
  • Network monitoring software
  • Computer backup
  • Development of digital certificate
  • Username / password
  • Firewall

Our employees are also required to use the appropriate precautionary measures to ensure the confidentiality of your personal information and the protection of privacy.

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism provides maximum security, some risk is always present when using the Internet to transmit personal information.