• Personalized care

  • Typical schedule

  • Childcare

  • Safety

  • Health

  • Insurance

  • Personal belongings

  • FAQ

accueil-persoPersonalized care

A personalized greeting is provided as soon as you arrive on site on Sunday, according to the established schedule (see your Customer area). Indeed, you will be welcomed by the general management team and our specialists who will be happy to direct you to your child’s counsellor, with whom you can take the time to get to know each other.

If necessary, the attendant in charge of the first aid will also be available to discuss specific problems concerning your child with you and to take possession of medication.

You can then leave with peace of mind knowing that your child is taken care of and supervised and that, for them, the “camp” experience has already begun.

horaire-type-edphy

Typical schedule

  • The children wake up between 6:30 a.m. and 7:30 a.m. (depending on the different age groups)
  • Breakfast between 7:00 a.m. and 9:00 a.m. (according to the schedule)
  • Activities at 9:00 a.m.
  • Lunch between 11:30 a.m. and 1:00 p.m. (according to the different age groups)
  • Continuation of activities at 1:00 p.m.
  • Dinner from 5:00 p.m. to 6:30 p.m. (according to the schedule)
  • Evening activities
  • Curfew between 9:00 p.m. and 10:30 p.m. (depending on the different age groups)

encadrement

Childcare

Your children’s counsellors have followed a training that includes a minimum of 33 hours of theoretical learning and 35 hours of internship (DAFA). The counsellors also participate in continuous training throughout the season.

The groups are formed taking into account the children’s age and the ratios suggested by the Certified camps of Quebec association. The management team reserves the right to pair different age groups if the registration number of certain programs is insufficient.

Groups Counsellor Children
Tout-petits (4-6 years old) 1 6
Petits (7-8 years old) 1 7
Moyens (9-10 years old) 1 8
Juniors (11-12 years old) 1 8
Ados (13-14 years old) 1 9
Seniors (15-16 years old) 1 10

Please note that it is possible to find out the name of your child’s counsellor the Friday before the beginning of the stay. Simply visit the Customer Area space to access the information.

Each and every one of our animators can count on the presence of a behaviour support worker to intervene with children whom present a behavioural or adaptation problem, to develop tools to motivate positive behaviour and to notify the parent of the tools used during their interventions.

Moreover, several procedures are established by our employees to ensure childcare.

securite

Safety

Our enviable and long lasting reputation is a sign of confidence. Child safety is at the heart of the organization’s values.

All facilities and all equipment are regularly inspected by professionals as well as local authorities.

In addition to having the proper training, all our employees have first aid certification and valid certificate of their competencies. All counselors and specialists are skills to appropriately intervene at all times. Moreover, a guard is on duty from 23:00 to 6:00 to ensure the safety of all 24/7.

For safety reasons, all of our campers, whether they know how to swim or not, must complete a swimming test during the first swimming activity of their stay. The test is supervised by qualified instructors whom will evaulate the child’s level and, if necessary, provide them with a personal flotation device (PFD) for all aquatic activities. A personal flotation device will be given to children whom parents made a request in their medical file.

* Considering we have each child’s security at heart, we have created a plan against intimidation/bullying. We invite you to view it, and to introduce it to your child by clicking the following link.

boboEnvironment, health and nutrition

We take great care in making sure that our swimming pools’ water is tested daily in order to ensure its quality. Moreover, a well-supervised maintenance team ensures the cleanliness of our facilities.

Regarding the well-being of all, we have a first aid attendant on site at all time. He ensure the administration of medicine, when necessary and he act as reference for counsellors, chief counsellors, management teams and parents.

As an organization, we would like to encourage participants to adopt a healthy lifestyle, in particular by making them aware of eating habits. We therefore take advantage of meal periods to allow them to recharge their batteries, but also to introduce them to new foods and new flavors. Our healthy and balanced menus, approved by a professional dietitian, are carefully prepared by our chef Yannick and our partner Maison Courtemanche.

Healthy snacks each morning and afternoon are included. In addition, surprise evening snacks (s’mores at the campfire, popsicles after a hot day or popcorn for movie night, for example) will be offered free of charge two to three times a week to everyone.

Insurance

We have a liability insurance of $ 2 million. Please be informed that we also offer health insurance and supplementary accident coverage.

Non-Canadian participants must automatically register for the International package which includes a health and accident insurance policy.

Personal belongings

The list is based on a one-week stay. It must be adapted to the length of stay and the child’s needs.

For the activities:

  • 5 sets of underwear;
  • 5 pairs of socks;
  • 2 shorts;
  • 3 light sweaters (t-shirts);
  • 1 pants;
  • 1 warm sweater;
  • 1 waterproof;
  • Running shoes (sandals are to be avoided);
  • Swimsuit;
  • Beach towel;
  • Hats, caps;
  • Sunscreen;
  • Insecticide (liquid or cream only);
  • *Reusable water bottle.

To sleep:

  • 1 cover;
  • 1 pillow (+ pillowcase);
  • 1 sleeping bag;
  • 1 pajama.

For personal hygiene:

  • 1 toilet kit (soap, toothbrush, etc.);
  • 1 towel;
  • 1 pair of sandals;
  • 1 bag for dirty clothes.

Please be aware that it is forbidden to bring candies, electronic games and any object that could be used as weapons.

All personal belongings must be identified to your child’s name.  Edphy International is not responsible for lost or stolen items.

*All children without a reusable water bottle will receive one with the EDPHY logo on it. A fee of $8 (plus taxes) will be automatically charged to your account.

* Cleaning of the premises is carried out regularly and lost items are prominently placed so that children can quickly find their belongings. After the last day of camp, all unclaimed items will be donated to charity.

On May 3, 2022, the Association des camps du Québec (ACQ) and the Direction générale de la gestion exécutive et opérationnelle de la pandémie  (DGGEOP) announced the lifting of all health measures in regards to camps in Quebec. However, since the pandemic is not completely over, certain practices, including frequent cleaning of equipment, furniture and sanitary facilities as well as personal hygiene routines, are still recommended in order to limit contagion and continue to ensure the health and safety for all.

Rapid screening tests are also available at all times in the infirmary. Thus, a participant who develops symptoms of COVID-19 during the stay can use a rapid test at the camp (a consent or refusal form must be completed by the parents and given to the management team upon arrival at this effect). This additional tool therefore allows us to quickly identify infected people and thus reduce the risk of an outbreak.

lthough day camps are open, a participant may be refused access to the site if they exhibit symptoms of COVID-19, if they should be in preventive isolation or if they have COVID-19. Everyone’s vigilance and cooperation is required to ensure a safe stay.

If a participant has symptoms consistent with those of COVID-19 when their stay at camp has begun, they are immediately taken to the infirmary, where a rapid test will be administered by the first aid attendant, if the parent has previously consented to this screening. When a test is done directly at the camp, the result and the recommendations, according to the instructions in place, are quickly transmitted to the parent.

In the event that the parent has not given their consent, no rapid test will be carried out. As planned, the participant will be isolated and his/her parent will have to pick him up.

As the procedure may differ from one program to another, please consult the Arrival and departures procedure, available in your Customer Area.

During his or her stay at camp, your child will have the opportunity to develop a bond with nature and his or her surroundings. This allows him or her to grow amongst other children and to develop their sense of autonomy and cooperation while experiencing an enriching adventure away from home.

For these reasons, we do not allow for parents to visit the site except for the arrival and departure days for children participating in the two-weeks-stays or more.

Please note visits are permitted for the two week or longer stays, on the Sunday of the mid way mark of the stay from 4 to 6PM. Please send an e-mail to [email protected] at least 24 hours before your visit to inform the coordinator of the camp. We however ask that you remain outside the site for the time of your visit.

One of the main objectives of a camp experience is to remove children from their current routine’s and to create a sense of detachment with their family bubble to help them develop their independence and autonomy. Participating in camp, is an opportunity for children to share unforgettable moments with other children, learn to have their own opinions and choices, all while being guided by an experienced team. Therefore, due to this, visits and calls are not authorized throughout the stay. However, parents are invited to write to their children. Campers impatiently wait for the distribution of mail throughout their stay. The correspondance can be down in three different ways:

-Pre-write letters and give them to a team member before the beginning of the stay;

-Write the letters and mail them to: 1200, 14e Ave, Val-Morin, J0T 1R0 – please make sure to mail them early on in order to ensure that your child receives them throughout their stay;

-Send an email to [email protected]

It is understandable that this new experience can be a source of stress for parents. Rest assured that our team will contact you as soon as possible, if and when necessary.

The groups are formed based on age groups and program choices. All activities are adapted to the age and physical development of the campers.

We follow the ratios recommended by the Camp Association of Quebec (A.C.Q.):

Ages 4-6: 1 counsellor for 5 children

Ages 7-8: 1 counsellor for 7 children

Ages 9-10: 1 counsellor for 8 children

Ages 11-12: 1 counsellor for 8 children

Ages 13-14: 1 counsellor for 9 children

Ages 15-16: 1 counsellor for 10 children

It is possible to view the group number, counsellor’s name and schedule for your child’s stay in your Customer Area on the Friday prior to your child’s stay at camp.

All our employees are selected based on their experience, their dynamism, their creativity and their sense of responsibility. They must have completed their secondary 4 before the beginning of employment, hold an accredited DAFA certification, a First Aid accreditation as well as any required valid certifications for our specialty fields.

We also do a background check of their judicial record. Our employees also participate in various training sessions throughout the season.

Please view the Typical Schedule tab on our website for more details.

Participants can enjoy every day at camp, no matter the weather. Our tents and our various indoor facilities (double gymnasium, swimming pool and multipurpose rooms) allow us not only to offer a roof for all our campers in case of rain, but also to hold several of our activities. Our counsellors also have an inventory of activities to brighten up rainy days.

The most common language spoken is French. However, our staff is bilingual (French and English). We ensure that any safety instructions or camp rules are given in both languages. As we welcome participants from various areas in the world, counsellors are most likely to converse with them in English, however some of our staff members may have basic knowledge of Mandarin and Spanish.

We provide all the equipment for the practice of sports. However, we ask participants, if possible, to bring their own life jacket if required.

Laundry coupons for washing clothes will be handed out ONLY to the campers who spend more than two weeks at camp.

Edphy provides this service in case of emergency only. We will only wash clothes and beddings identified with your child’s name on a label. We strongly recommend using older or used clothing during your child stay. We are not responsible for lost or damaged items during use of the laundry service.

Rates for participants from outside of Canada include :
– Adhesion to our insurance policy (health and accident)

-transportation between the camp and the airport : you must fill out the required form available on our Customer area at a maximum of 2 weeks before the beginning of the stay and provide your child with a copy to keep with his/her’s plane ticket
– bedding
– necessary toiletries
– assistance from a travel agent

You must check this information with the Consulate or Embassy of Canada within your country. A parental authorization signed and notarized by both parents saying that the child is free to travel alone is also necessary. You must give the original form to your child along with his or her plane tickets. We also ask that you send a photocopy of both documents to our head office. EDPHY is not responsible for obtaining visas, passports or any other legal document.

Our personnel is committed to the integration of all participants, whether they are Canadian or from outside the country. International campers, representing more than 35% of our clientele, several interventions, during activities and throughout daily routines are put in place.

Having a travel agent, assistant coordinator for groups and international campers, allows for a personalized preparation of the stay as well as their presence, during arrival of the participants at the airport, is reassuring since they are able to answer all questions and prepare for the arrival on site.

Our staff, most of whom speak French and English and some even other languages ​​such as Spanish, Mandarin and Italian, also ensure quality communication with young people from foreign countries. The presence of interpreters is also a possibility.

All participants must at all times refer to their counsellor whose primary role is to welcome them and ensure their health, safety and well-being, but also to make every to make them feel welcome and included in their group. To do so, ice-breaker activities and “getting to know each other” games are organized at the beginning of the stay.