We learned, as did you, the Quebec government’s decision on May 21st to cancel sleepaway camps. This decision results in hundreds of cancellations and refunds which require significant processing times. Our team is therefore in the process of setting up the necessary mechanism to proceed effectively.
The closure of the summer camps will have a major financial impact on all camps in Quebec which depend on summer income to maintain their operations throughout the year. We therefore continue to work with government authorities, in collaboration with the Quebec Association of Camps, so that measures are put in place to support our industry during these exceptional times. As soon as we have more information in regards to this situation, we will contact every one of you personally to inform you of the possible options offered to you:
*Transfer your child’s registration to one of our day camps (depending on availability).
*Transfer amount paid to a line of credit on file and become a Privileged member without any additional fees to:
- Avoid next year’s price increase
- Access our registration platform before everyone to reserve your child’s place in popular programs that are high in demand.
- Take advantage of exclusive discounts throughout the year, including registration for a speciality camp completely free of charge.
- And more!
*Obtain a reimbursement : if option 1 and 2 are not possible for you, we will proceed to reimburse you as soon as our financial situation stabilizes.
For over 50 years now, our organisation has been known for the quality of its client-experience, and even during these difficult times, we would like to continue to offer you a service that meets our reputation and your expectations. Any gesture of support and solidarity, as well as your patience, will however be greatly appreciated.